Apple Training Series: Desktop and Portable Systems by Asturias M., Gagen M.

By Asturias M., Gagen M.

This authoritative, Apple-Certified education direction is designed either for execs who aid Apple pcs in addition to Macintosh fanatics who are looking to improve, provider, or troubleshoot their favourite platforms. absolutely revised, this 3rd version contains Apple's new versions with Intel processors, the MacBook seasoned, Mac mini, and iMac. Keyed to the training goals of the Apple machine carrier and Apple moveable provider certification tests, this can be the significant other curriculum utilized in AppleCare Technician education classes world wide. The booklet begins out with easy machine concept and underlying applied sciences, then strikes directly to hide every thing from networking to the nitty-gritty steps and diagrams for upgrading and troubleshooting six pattern machine types.

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Extra resources for Apple Training Series: Desktop and Portable Systems

Example text

The computer described in the following screen shot has two built-in USB ports. Identify which devices are connected to each. Quick Fix Tools Write your answers to the System Profiler Quiz in the space provided below. USB Port Connected Device Answer Key 1. No, you must choose View > Refresh; 2. One built-in port is used by a hub, which in turn is connected to a display and a keyboard, and the keyboard is connected to a mouse. The other built-in port is used by a hub, which is used by a printer and perhaps additional devices.

The host computer does not need to be turned off. 4 Turn on the target computer, and immediately press and hold the T key until the FireWire icon appears. The target computer’s internal hard disk should become available to the host computer and will likely appear on the desktop. 4 Tiger, you can also open System Preferences, choose Startup Disk, and click Target Disk Mode. Then restart the computer and it will start up in target disk mode. 5 When you are finished copying files or otherwise troubleshooting, drag the target computer’s hard disk icon to the Trash, or choose File > Eject.

C. The article is intended for AASPs and not for the public. d. There was a system failure at Apple. Answer Key 1. d; 2. d; 3. c; 4. d; 5. pdf) Apple Hardware Test Service Diagnostics Matrix Apple LCD Tester Time Goals This lesson takes approximately 2 1/2 hours to complete. Describe how and when to use Apple troubleshooting tools and techniques Use the Service Diagnostics Matrix to determine the appropriate diagnostic software to use for a specific system Interpret trouble reports Lesson 2 Software Tools No single diagnostic tool is the best solution for every troubleshooting situation.

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